Creative Resource Provider

SoftwareEnd-to-End Solutions (E2ES)

E2ES designed to reduce risk, improve cyber-security and minimise downtime.

Comprehensive end-to-end solutions to precisely meet your organization’s IT requirements

CRP end-to-end solutions are designed to precisely meet the needs of small, medium and enterprise size organizations in the public and private sectors. Our small and medium clients have found our E2E2 managed service solution extremely helpful as an extension of their office, relying on as their IT department.

Our approach is always based around collaboration and partnership, that delivers business value to our clients. We employ an integrated, managed, and comprehensive approach to transformation. Starting with our Consulting and Advisory services, which provide the Framework of all deliverables within the service. From transformation planning through to services management. Giving both parties a clean scope of work, plan of action and how CRP will manage their client’s work.

All solutions and services are designed, implemented and managed by level 2 and 3 network and infrastructure engineers, ensuring customers receive expert advice and the highest level of service.

Comprehensive Management
Our service management platform allows for easy deployment, recording and reporting of managed cloud assets.
High Level Support

CRP has a professional support team that can augment your business and IT Team. Our team can provide 24/7 IT support.

Proactive Monitoring

Straight forward monitoring of your cloud managed services, including all your assets from the CRP service management platform.

Superior Protection
You can add back up and disaster recovery services to your plan. And have added security with multiple locations and protected private clouds.
Top Tier Security
CRP takes security seriously, from network perimeter, End Point operations, Penetration Testing, Vulnerability Scanning, and remediation.

Why choose CRP as your Managed Service Provider

 

Our approach deliveries a more tailored solution, that’s based around collaboration and partnership. Delivering our clients a more transparent services which allows for easier growth and business development. Our solutions are built on over 20 years’ experience, working with small, medium and enterprise organizations in the public and private sectors. We focus on delivering tangible business value to clients.

CRP is a trusted partner of major Australian organization’s providing Advisory and Strategic Consulting in the following areas:

IT and Telecommunications, Private, Public and Hybrid Cloud Services, Managed IT Services, Data Centre Services, Managed Network Services, Managed Network Security Services, Engineering Solutions and Consulting, Hardware and Software Procurement Services.

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End-to-End Process Framework

A detailed Governance framework is used to manage all services. Providing the interface to the private sector and government agencies IT Organisation, aligning to their IT strategies.
The design of an integrated services catalogue, end-to-end capacity and availability management and business focussed service level reporting.
Giving control to the transition planning, change, release, and deployment management. Including integration of incidents, problems, and requests across suppliers.
A layer responsible for engaging with and managing suppliers, ensuring compliance to agreed processes and methods, and the achievement of defined Operating Level Agreements.
A layer that provides for the service integration with suppliers and relevant government agencies retained delivery organisation.