SoftwareManaged Services
Tailored solutions from a trusted MSP. Our solutions come with high levels of security, protection, and professional support.For a complete Managed Service Solution
Your business can choose any combination of our managed services below or get in contact with us to create a bespoke Managed Service Solution, we’re here to support you.
Desktop as a Service (DaaS)
Top-quality desktop management and fast responsive desktop support.
End-to-End Solutions (E2ES)
Managed Infrastructure Services
Full implementation and on-going operational support of your IT infrastructure located on or off-premises.
Managed Microsoft 365
Managed Network Services
Managed Virtual Desktop (VDI)
Creative Resource Provider's Cloud Platform provides a greater user experience with high performance & secure computing.
Managed Voice over IP (VoIP)
We offer a wide range of Managed Services that can be tailored to meet specific businesses and their system needs
All our Managed Services come with high levels of security and protection, support and comprehensive monitoring and management. Additionally, our Managed Services are supported by our Account Governance Structure. This means we employ the best practices and operating mechanisms to establish an account team, with an account management and service-delivery structure. Our Account Management structure provides customers with a single point of accountability, clearly defined roles, and the ability to rapidly apply change and act.
Comprehensive Management
High Level Support
CRP has a professional support team that can augment your business and IT Team. Our team can provide 24/7 IT support.
Proactive Monitoring
Straight forward monitoring of your cloud managed services, including all your assets from the CRP service management platform.
Superior Protection
Top Tier Security
Why Choose CRP as your Managed Service Provider
CRP is a Saudi Managed Service Provider (MSP) with over 10 years’ experience. We understand the importance of business growth and operational efficiencies and that’s why we specialise in providing reliable, scalable, and secure Information and Communication Technology (ICT) environments. This includes proactive monitoring, accurate diagnostic and 24/7 IT support services that cover every aspect of our customer’s physical, virtual and network infrastructure.
Furthermore, CRP has a strong partnership with industry’s experts which ensures our Cloud Platform is securely hosted in top tier Data Centres. These Data Centres maintain compliance with international and regional standards including ISO 27001, PCI DSS and SOC1-Type II and have an industry-leading track record of uptime greater than 99.99999%. And finally, CRP ITIL aligned processes are certified to ISO9001 Quality Assurance which means the processes are regularly audited and updated to provide compliance to standards.
CRP Managed Services Framework
Unlike other Manage Service providers, we get you complete transparency with our Managed Services Approach –
The Managed service: Provide a formal support capability to our customer base for their infrastructure and application environments.
SLA Management: Work to deliver support within SLA targets. Suitable transparency and communication across the process is mandated.
Periodic Reporting: To ensure that our customer’s get visibility of open/closed tickets as well as quantitative evidence to resolving issues.
Improvement: We continually strive to improve the outcome for our clients. We will also raise opportunities for improvement as we assess the landscape.
Innovation Pathways: We work with our customer’s teams to ensure that options are always available for consideration and act as inputs into future planning.
The Service Management Foundation
Comprises the ITIL Functions and Processes to deliver accountable, sustainable, predictable, and transparent operational support of a customer’s infrastructure, delivered by comprehensive and targeted reporting available to authorised customer representatives via an interactive Portal as well as a Service Delivery Manager where appropriate.
If you would like to find out more about our Managed Services, please fill out the form below and one of our specialists will get back to you shortly.
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Your business can choose any combination of our services or get in contact with
our team to create a tailored solution.